Support and More

Our job, here at Hotcakes, is to help you to grow your business. It is always our number one goal to find ways to make your job, and your life, easier. Our blog, documentation and downloads are all chock-full of useful information and tools. Can’t find what you need? Our customer support team is always happy to help.

Looking for the Community?

The Hotcakes Community is both strong and passionate. Unfortunately, we’ve temporarily disabled the community. If you have an issue you wanted to look-up, or a question to get an answer to, please create a support ticket below, and we’ll answer your question or get your resource added to the documentation area.

Our Blog

Our documentation area is designed for all stakeholders and is filled with useful information and resources. You will find articles about everything from store management to design and aesthetics.

Documentation

Our documentation area is designed for all stakeholders and is filled with useful information and resources. You will find articles about everything from store management to design and aesthetics.

Supplemental Downloads

Our download center is where you will find supplemental files and projects that can be used to accelerate the design and development process. It is our goal to do as much work as possible for you, with our downloads – making your job easier, faster, and a lot more fun.

Support To Count On

We are here to help you from the beginning until the end, because we know that our customer support is essential to your success and satisfaction.. We can help you get started with the software, work to fix bugs, and more.

Need Help with Code?

Unfortunately, we’re unable to support custom code – but we’ll still try to help you anyway.