Support and More

Our job, here at Hotcakes, is to help you to grow your business. It is always our number one goal to find ways to make your job, and your life, easier. Our blog, documentation and downloads are all chock-full of useful information and tools. Can’t find what you need? Our customer support team is always happy to help.
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Support To Count On

We are here to help you from the beginning until the end, because we know that our customer support is essential to your success and satisfaction.. We can help you get started with the software, work to fix bugs, and more.

Get Help


Our download center is where you will find all of the files and projects that can be used to accelerate the implementation process. It is our goal to do as much work as possible for you, with our downloads – making your job easier, faster, and a lot more fun.



Our documentation area is designed for all stakeholders and is filled with useful information and resources. You will find articles about everything from store management to design and aesthetics.

Read the Docs

Our Blog

Our blog is designed to be as helpful, and user-friendly as possible. You’ll find articles about your customers, creating great product images, and how to use Hotcakes, give you tips, tools and tricks that will make your job easier, and more fun.

The Latest News